AI managed services from the engineers who built your workflows

AI workflows break quietly after launch: a model drifts, an upstream API renames a field, an alert lands in an inbox nobody reads. Our managed AI services run what we ship inside your cloud, take over workflows another team built after a technical assessment of their quality, fix them when they break and show you what each workflow saves. We run twelve production systems for Pinkcube alone.

Maciej, our CTO, owns run and improve for every workflow we operate.

Run log, managed workflowsSample
  • Invoice intake to ERPn8n, document agent, ERP write-back
    Healthy
  • Support chatbotSecond-agent check on every reply
    3 sent to review
  • CRM syncPaused by the error handler
    Fix shipped
Today
  1. CRM API renamed a field. The error handler paused the sync before a bad record was written.

  2. Slack alert to the engineer who built the workflow.

  3. Mapping fixed and tested in staging, then promoted to production.

  4. Held records replayed. Nothing lost.

Clients include

AudinatePinkcubeBizIQCourserAllClear Travel Insurance

What goes wrong after go-live, and what we run against it

95%

of generative AI pilots show no measurable P&L impact

Source: MIT NANDA, The GenAI Divide: State of AI in Business 2025

A pilot proves a model can do the work once. Production asks it to do the work every day, against live data, after the people who built it have moved on.

Nobody measures the return

25% of AI initiatives delivered the return CEOs expected. Every workflow we run reports the hours and cost it saves.

It never spreads past the first team

16% of AI initiatives have scaled across the enterprise. The team that built your first workflow extends it to the next.

Testing stops at launch

NIST sets out six categories a deployed AI system needs monitoring across, because pre-launch tests miss production behaviour. We watch all six on every workflow.

Upstream systems change

An API renames a field and bad records start flowing. Our error handler pauses the workflow and holds the records before anything bad is written.

Sources: IBM Institute for Business Value, CEO Study 2025; NIST AI 800-4 (March 2026).

Four parts of the service, run by one team

We run the AI systems we build for you, from a customer-facing chatbot to the invoice workflow behind your ERP, and workflows another team built once a technical assessment has checked their quality.

Monitoring

Six categories, watched after go-live

Functionality, operations, human factors, security, compliance and business impact, the categories NIST sets out in AI 800-4. The checks keep running on live data because pre-launch tests cannot show how a model behaves there.

Error handling

A pause before a bad write

Every workflow carries a global error handler. When an upstream API changes or a model returns something malformed, the workflow pauses, holds the records and alerts the engineer who built it in Slack.

Review

A second agent before output reaches people

A second agent checks answers against your business rules, and anything it rejects goes to a person. The same pattern runs compliance checks on every draft for IES Limited across four insurance brands.

Sprints

Improvements every week

Fixes, prompt and model updates, and new steps ship weekly through staging, and each sprint reports what the workflow saved.

The weekly loop every managed workflow runs through

Nothing changes in production without passing through staging first, and you see the result of every cycle.

  1. 01
    Day one

    Ship

    The workflow goes live in your cloud with alerts, logging and an error handler from the first run.

  2. 02
    Every run

    Watch

    Checks run across all six categories, and the second agent reviews output before it ships.

  3. 03
    On failure

    Catch

    A failure pauses the workflow and holds the records, and the engineer who built it gets the alert.

  4. 04
    Through staging

    Fix

    The change is tested in staging and promoted to production, then the held records are replayed.

  5. 05
    Every week

    Report

    You see what changed and what each workflow saved, and choose what the next sprint goes to.

Systems we built and still run

Each one is written up on its case page with the numbers from production. See all case studies

IES LimitedInsurance, daily MI alerting
20 days30 min
Time to detection

14 metrics across four brands, evaluated every working day and tuned by the client

Alerts reach six Teams audiences by noon. IES moves its own thresholds in a Control Centre, and every change is recorded with who made it.

1,751metric evaluations
34threshold changes, zero tickets
4 of 4replayed incidents caught
Read the case
PinkcubeB2B e-commerce, 12 systems
12
Production systems we run for Pinkcube

Among them, a chat agent that answers at every hour of the week

500chats a week, roughly
95%+order lookups that succeed
Read the Pinkcube case

Who answers for your workflows after launch

Two partners carry a workflow from integration into the weekly run, so nothing is lost in a handoff. Meet the team

  1. Jason
    Jason, COO

    Integrate

    Into production behind your auth, your governance and your monitoring, with your team trained on it.

    • Runs behind your own auth
    • Alerts and logs to your team
    • Your people trained on the system
  2. Maciej
    Maciej, CTO

    Run and improve

    Watched, fixed and extended in weekly sprints by the engineers who built it.

    • Weekly sprints that you direct
    • A report of what each workflow saves
    • The next use case, scoped with you

An in-house team or a managed service

Running AI in production takes engineers who know the models, the orchestration layer and your systems at once. NIST AI 800-4 names resource requirements as one of the challenges every monitoring program faces.

Ovidius managed servicesIn-house team
Who knows the systemThe engineers who built it, or assessed it before taking it overNew hires, from documentation
When an API changesWorkflow pauses, engineer alerted, fix through stagingFound when someone notices bad data
MonitoringSix categories on every workflowBuilt and staffed by you
ImprovementsWeekly sprints you directCompete with every other priority
Where data livesYour cloud, on self-hosted n8nYour environment

Questions before you hand us your production AI

Ask us something else

What is included in AI managed services?

Monitoring across the six NIST AI 800-4 categories, an error handler and Slack alerting on every workflow, a second-agent review wherever output reaches customers or staff, and weekly sprints for fixes and improvements. You also get a report of what each workflow saved.

Where does our data live while you run the system?

In your own cloud. We deploy self-hosted, containerised n8n, so workflows, logs and records stay in your environment. The enterprise context layer scopes what each agent can read, and our AI governance work sets who signs off on what.

Which systems can managed workflows connect to?

The ERPs, CRMs and helpdesks you already run, including Odoo and SAP, so you add AI without rebuilding a database. Our n8n and SAP guide walks through one purchase-order approval flow end to end.

How does this fit with an audit or a new build?

It is the last stage of the same engagement. The AI Audit ranks your use cases and ends in a 90-day roadmap, the build ships the first workflow, and the managed service keeps it running and extends it. You can start at any of the three.

Can you take over workflows another team built?

Yes. We start with a technical assessment of the system's quality, then run it in the same weekly loop as the workflows we build.

How is the managed service priced?

We scope it on a discovery call, based on how many workflows we run and how much improvement work you want each sprint. You know the cost before anything starts.

Where the managed service fits

Decide

AI Audit

Eight phases across strategy, operations, data and systems, ending in a ranked 90-day roadmap.

See the AI Audit
Control

Enterprise AI governance

Approval gates, second-agent checks and audit logs written into each workflow.

See AI governance
Read

Agents in production

What works once agents run inside real systems, and what breaks.

Read the article

Put your first workflow on the board

Answer a few questions about your team and what you want automated, then Jason scopes it with you on the call.

Owen, Maciej, Jason, Oskar and Ben